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Getting Started
Everything you need to know to get started with DeskDay.
How to find credentials (Client ID) for SSO Integrations on Azure AD
How to find credentials (Issuer URL) for SSO Integrations on Azure AD
How to find credentials (Secret Key Value) for SSO Integrations on Azure AD
DeskDay Onboarding
Explains the onboarding steps and guides
Logging in with DeskDayHow to signup and login to DeskDay
Setting up Company
Adding Techs (Resources)How to add your company resources or technicians to deskday
Adding customerHow to onboard your customers to deskday
Installing the end user application (UltiMate)Our End-user application UltiMate helps your users to raise Tickets in just 3 clicks and connect with your Techs in Realtime.
Creating Tickets from UltiMate
Setting up support mail
Creating Tickets from service desk portal
Creating Tickets via Mail
Creating Ticket using Templates
Adding Locations & Sites
Adding End-users manually and via Single Sign-On (SSO)?How to add End-users both manually and via Single Sign-On (SSO)?
Adding End-Users via Single Sign-On (SSO)How to add end-user via Single Sign-On (SSO)?